Police DepartmentPolice DepartmentNON-EMERGENCY: 915-832-4400   EMERGENCY: 911

Records Division

 

 

Welcome to the Records Division Page.

The Records Division of the El Paso Police Department consists of skilled civilians and supervisors who collect, process and maintain crime records, other information and provide photographic service to the Department and external customers. 

Our customers include the public, the courts, and other government agencies in partnerships for providing services to our community.  We are implementing a new generation of optical imaging for storing documents, and improved electronic systems for processing police data/information.

Records can be reached at 915-564-7200 from 6:00 am to 12 midnight, seven days a week.

 

How to file a report

You may file a police report using one of these methods:

 

How to obtain a copy of a report or record

All requests for reports and records must be in writing; however, you may submit your request in person, or by US mail.

If you have questions, please contact Records at 915-564-7200 for assistance.

 

Requesting open records information

For other releasable information (other than the public information copy of police reports) you may submit a written request to our Open Records Desk. For some of these requests, ultimately the Texas Attorney General’s office may be asked to decide whether the information can be released under the Texas Public Information Act (Govt. Code, Chapter 552). Please be specific in the written description of the document or information you are requesting.


Background checks and Criminal History / Clearance letters
 
PLEASE NOTE: Background Checks performed by the EPPD are limited to information in local EPPD records. They do NOT include information from other law enforcement agencies or locations in Texas or elsewhere in the United States of America.

 

Locations to make in-person requests

POLICE HEADQUARTERS
911 N. RAYNOR, EL PASO, TX 79903
(915) 564-7054
Mon, Tues, Thurs, Fr: 8:00am – 5:30pm
Wed: 8:00am – 2:00pm

THE LAST WEDNESDAY OF EACH MONTH ALL PUBLIC COUNTERS
ARE CLOSED FOR TRAINING FROM 2:00P.M. TO 5:00P.M.

 

PEBBLE HILLS REGIONAL COMMAND CENTER
10780 PEBBLE HILLS BLVD EL PASO, TX 79936
(915) 599-5501 or (915) 599-5502
Mon, Tues, Thurs, and Fr: 9:00am – 2:00pm & 3:00pm – 5:30pm
Wed: 8:00am – 2:00pm

THE LAST WEDNESDAY OF EACH MONTH: 8:00am – 1:00pm
 

WESTSIDE REGIONAL COMMAND CENTER
4801 OSBORNE, EL PASO, TX 79922
(915) 585-6106
Mon, Tues, Thurs, Fr: 9:00am – 2:00pm & 3:00pm – 5:30pm
Wed: 8:00am – 2:00pm

THE LAST WEDNESDAY OF EACH MONTH: 8:00am – 1:00pm
 

MISSION VALLEY REGIONAL COMMAND CENTER
9011 ESCOBAR, EL PASO, TX 79907
(915) 872-3687
Mon, Tues, Thurs, Fri: 9:00am – 2:00pm & 3:00pm – 5:30pm
Wed: 8:00am – 2:00pm

THE LAST WEDNESDAY OF EACH MONTH: 8:00am – 1:00pm
 

NORTHEAST REGIONAL COMMAND CENTER
9600 DYER ST EL PASO, TX 79924
(915) 759-2068
Mon, Tues, Thurs, Fr: 9:00am – 2:00pm & 3:00pm -5:30pm
Wed: 8:00am – 2:00pm

THE LAST WEDNESDAY OF EACH MONTH: 8:00am – 1:00pm
 

ALL PUBLIC COUNTERS ARE CLOSED ON WEEKENDS AND HOLIDAYS

NOTE: There is a fee of $0.10 per page payable at the time you pick up your report.  Please have your case number available/ready at the time you pick up your report.

If requesting by US mail:

Send to El Paso Police Dept. Records Division, 911N. Raynor St., El Paso, TX 79903. Include your postal mailing (return) address. Allow 10 business days for a response. The fee for reports requested by mail is $1.50.

 

PLEASE NOTE: Background Checks performed by the EPPD are limited to information in local EPPD records. They do NOT include information from other law enforcement agencies or locations in Texas or elsewhere in the United States of America.

 

Costs and payment for reports and records

PAYMENT: Please pay by cash, money order, or check. Send or to deliver to:

EPPD RECORDS DIVISION
911 N. Raynor St.
El Paso, TX 79903

 

DO NOT MAIL CASH!   Make checks payable to The City of El Paso

 
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