STOP FALSE ALARMS!
We need your help to reduce the waste of our City tax dollars. The El Paso Police Department receives more than 20,000 alarm calls each year, 99% of which are false and 78% of those are caused by human error. It is estimated that responding to these false alarm call cost the city approximately $1 million annually and the Police Department expends an average of 36 personal hours each day responding to these false alarms. If you own a residence or business and have a security system, please insure that the system is functioning properly, all users are properly trained, and, in the event of a mistake or malfunction, users know how to cancel a false alarm.
Contact the City of El Paso Licensing Section at 811 Texas St. (1 Stop Shop) to apply for your Security Alarm System Permit today! Call us at (915) 541-4558 or e-mail us at Businesslicensing@elpasotexas.gov for more information.
You may also complete the Security Alarm Permit Application (PDF)* and return the original to:
One Stop Shop
Permits / License Section
El Paso, TX 79901
*please make checks payable to: City of El Paso
False Alarm Prevention Checklist
|___||I stay updated and aware of City Alarm Ordinance (Permits, fees, etc.)|
|___||I know how to cancel accidental alarm activation|
|___||I have the cancellation code|
|___||I have a summary operating sheet/manual to my alarm system|
|___||I know where the main control panel and transformer are located|
|___||I know how to turn off motion detectors while leaving other sensors on|
|___||The length of the delay time on designated entry/exit doors will provide sufficient time to get in and out of the premises|
|___||I understand it is critical to assure that all users of the system (such as residents, employees, guests, cleaning people, and repair people) are trained on the proper use of the system|
|___||I have used the training / no dispatch period (check with your alarm company)|
|___||I understand how the alarm company will communicate with me in the event of various alarm signals|
|___||I understand the importance of immediately advising the alarm company if my personal phone number and emergency contact information changes|
|___||I keep my alarm company updated on changes to my telephone services such as call waiting or fax lines|
|___||I understand that indoor pets can cause false alarms; I have contacted my alarm company to adjust the system if I have acquired any additional indoor pets|
|___||I understand that certain building defects (such as loose fitting doors, windows, rodents, inadequate power, roof leaks, etc) can cause false alarms|
|___||I advise my alarm company of any remodeling (such as extensive painting, moving walls, doors or windows)|
Any person who previously held a registration for an alarm system under the code (Chapter 5.13), as it existed prior to April 1, 1993, must comply with all provisions of this chapter and apply to obtain a permit.
Permits issued pursuant to this chapter shall expire one to three years from the date of issuance, unless otherwise established, suspended or revoked. A permit may be issued for a one year period in cases of economic need or hardship at one-third the established three year fee.
If you have a valid alarm permit issued after January 1, 1998, the City licensing Department will notify you by mail of your renewal date. If your permit was issued before January 1998, you must renew your alarm permit.
A: If the location has at least three false alarms have occurred during the preceding twelve-month period. The amount of the penalty for the signaling of a false alarm shall be fifty dollars.
B: If the location has had more than three but fewer than six other false alarms in the preceding twelve-month period; seventy-five dollars.
C: If the location has had more than five but fewer than eight other false alarms in the preceding twelve-month period; or one hundred dollars.
For more information on alarm ordinance view the Municipal Code by clicking http://ordlink.com/codes/elpaso/index.htm and go to Title 5 Business Taxes, Licenses and Regulations - Chapter 5.13 Security Alarm Systems or you may contact:
Officer Joe Vega
El Paso Police Department
Alarm Ordinance Officer
911 N. Raynor Street
El Paso, Texas 79903