department of information technology services


Network Integration Division

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What is Network Integration?

The Network Integration Division is a team of professionals providing services to the City of El Paso and its governmental departments. The services provided are made up of six infrastructure categories: Network, Wireless Network, Telecommunication, Security Cameras, Access Control and Cabling.

Services Provided:

The Network Integration Division is continuously looking at ways to improve the network, telecommunication and security services. Currently, the network team provides services to over 160 City owned buildings with over 550 network devices and 6,000 phone handsets.

Wireless Network Infrastructure
  • Design and Monitor Wireless Network Topology
  • Spectrum Analysis and Access Point(s) Placement Mapping
  • Maintain and Upgrade All Access Points
  • Respond to Outages 24/7
Telecommunication Infrastructure
  • Maintain, Upgrade, and Repair Telephony Systems
  • Installation and Maintenance of VoIP Systems
Security Camera Systems
  • Monitor and Maintain Security Camera Systems
  • Coordinate, Install, and Camera Upkeep
  • Provide Video Surveillance Clips upon Request
Access Control Systems
  • Maintain, Program, and Troubleshoot all Gateways for The El Paso Fire and Police Departments
  • Monitor Access Control Systems
  • Coordinate and Assist in New System Installations
Cable Infrastructure
  • Design and Implement Cable Installations, Testing and Repairs
  • Coordinate Installation of new Drops or Build Outs with Vendors as Deemed Necessary
  • Coordinate Wreck Out of Cable with as Deemed Necessary
Network Infrastructure
  • Design a Network Topology that meets Best Practice and Client Needs
  • Configure, Install, and Document LAN and WAN Infrastructure per Network Design
  • Troubleshoot both LAN and WAN Problems
  • Maintain and Upgrade Network Equipment
  • Maintain and Inventory IP Scheme
  • Audit and Verify that Best Practice Security Measures are Implemented
  • Implementing and Maintaining Security Protocols
  • Monitor and Maintain the Wireless Services
  • Respond to Outages 24/7
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