department of information technology services

City Development

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Please Note: The DoITS is now located at 301 George Perry Blvd.

The Department of Information Technology Services (DoITS) is proud to provide vision, innovation, and phenomenal support services to our City leadership, internal client departments, and the community.

We strive to apply a compliment of good business improvement and technology innovation to do our part to support the strategy and services of the City of El Paso. Our Project Management and Support Services Divisions are critical in delivering professional and meaningful service experiences for all that depend on us to deliver their technological needs.

The infrastructure technologies and systems supported by DoITS include: data, telephone VoIP and video communication networks, data center and storage facilities, and public safety radio systems over a large, complex fiber optic cable and microwave infrastructure.

A government as large and complex as the City of El Paso requires an extensive portfolio of software and business applications. The corner stone of our data management is made up of several enterprise applications including: Oracle PeopleSoft, Accela Automation, and CityWorks just to name a few. We also support Geographical Information Systems (GIS), a host of critical software packages, and do extensive custom development to augment or build solutions to the unique needs of our organization.

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Welcome to the DoITS website

The Department of Information Technology Services (DoITS) is proud to provide vision, innovation, and phenomenal support services to our City leadership, internal client departments, and the community.

We strive to apply a compliment of good business improvement and technology innovation to do our part to support the strategy and services of the City of El Paso. Our Project Management and Support Services Divisions are critical in delivering professional and meaningful service experiences for all that depend on us to deliver their technological needs.

The infrastructure technologies and systems supported by DoITS include: data, telephone VoIP and video communication networks, data center and storage facilities, and public safety radio systems over a large, complex fiber optic cable and microwave infrastructure.

A government as large and complex as the City of El Paso requires an extensive portfolio of software and business applications. The corner stone of our data management is made up of several enterprise applications including: Oracle PeopleSoft, Accela Automation, and CityWorks just to name a few. We also support Geographical Information Systems (GIS), a host of critical software packages, and do extensive custom development to augment or build solutions to the unique needs of our organization.

The website and our growing mobile application development is quickly becoming a larger part of our software strategy. This is particularly important to our objective of enhancing the City’s Citizen Engagement efforts through the use of mobile technology.

Digital El Paso is a growing technology project delivering high quality broadband Internet access at Wi-Fi hotspots all over our community. We currently support service at the El Paso International Airport, El Paso Public Libraries, the greater downtown area, and many more locations coming online very soon!

We are proud to be a critical component of the City’s operational and strategic objectives, and do our part to enhance our community.

Enrique Martinez, Jr.
Interim Director of DoITS

IT Superstars

Janeth Chávez - IT Super Star
Benjamin De Leon has been chosen as the January IT Superstar for the month for the outstanding effort he has put forth in his work with the Project Management Program.

Since joining the Department of Information Technology Services, Ben has demonstrated the highest commitment to customer service. Ben has worked with multiple departments. One of Ben’s most recent accomplishments is the completion of a technology assessment for the Department of Transportation. Ben delivered a recommendations report of improvements some of which resulted in immediate savings for the department; additional recommended changes will result in improved efficiencies and additional savings for the department. The successful execution of this comprehensive assessment will serve as a model for similar efforts with other departments.

Ben is proactive and professional in assuming responsibility for tasks and supporting team members in various aspects of IT projects.

A sincere congratulations and a thank you is extended to Ben from the Department of Information Technology Services Management and Staff!

German Escobedo - IT Super Star
Michael Perez has been selected as the DoITs Superstar for the month of December exhibited through his continued support, and efforts in the Administrative Program over the course of the year.

During our transitional period, Michael’s expertise, and business knowledge were an integral part in completing FY14 departmental budget. The consolidated management of City wide technological contracts entails optimal coordination with the various departments. The professionalism, along with his instinct ability to adapt to change, and expenditure analysis of the annual renewals has resulted with improved contractual management. Our department recognizes the efficiencies associated with the dedication and commitment to assist with technological projects, to include finalization of procurement method coordinated through a collaborative team effort with our Purchasing & Strategic Sourcing Department.

A sincere congratulations and a heartfelt thank you is extended to Michael from the Department of Information Technology Services Team!

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