CITY OF EL PASO OPERATIONAL HOURS:
Mon-Thurs, 7:00 a.m. to 6:00 p.m. - Closed Fridays
Payroll
The Payroll area seeks to ensure the accurate processing of all payroll disbursements for active City employees and retired employees in accordance with the established City policies and procedures. The Office of the Comptroller does the utmost to maintain high compliance, increase payroll proficiency and be penalty-free. Payroll processing includes the coordination and management of systems input data, reporting, and reconciliation of all payroll transactions to the Internal Revenue Service (IRS), Social Security Administration (SSA), and Texas Workers Commission (TWC). Payroll operations provide administrative and accounting support in the areas of: garnishment payments, voluntary deductions, year end forms, and focuses on providing high quality customer service at all levels.

The Payroll section also processes and updates the monthly Pension Module to maintain updated information on the employee’s and employer’s pension contributions that are required by the City Pension Administration.

Payroll is dedicated in promoting professional development and providing training to staff employees and other City departments in order to assist in the areas of: implementation of new projects, use of the PeopleSoft Payroll Systems, understanding polices and procedures, providing information regarding federal and state tax regulations and non-voluntary garnishments.

Payroll is always looking into promoting new technology in order to reduce processing cost, have the freedom to do more, and use available resources in the areas where needed.
Payroll Functions include
  • Open Pay sheets, process payroll calculation
  • Input Data for deductions, payroll taxes, and other
  • Calculate and distribute Payroll payments to City employees and Retirees
  • Ensure timely distributions of all payroll deductions to vendors and the Internal Revenue Service for taxes deducted
  • Submit regulatory and tax filings to external parties in a complete, accurate, and timely manner
  • Record and reconcile payroll liabilities
  • Assist employees and retirees with any questions or concerns

Self Service
  1. Available to all City Employees, not available to inactive employees
  2. W-4 Employee tax information review and changes as needed
  3. View paycheck for errors prior to finalizing payroll from 12 PM to 3 PM, Monday, Payroll week
  4. Add or remove voluntary deductions (457 not available, through sponsor website only)
  5. Reprint W-2’s as needed
  6. Review, add or change direct deposit information
  7. Print pay stubs for years 2001 to present
  8. View leave accrual balances

Payroll Staff
Fiscal Operations Manager Juanita Gardea (915) 212-1164
Senior Accountant -vacant-
Senior Accounting/Payroll Specialist Sandra Flores (915) 212-1150
Senior Accounting/Payroll Specialist Alma Sierra (915) 212-1160
Senior Accounting/Payroll Specialist Julieta Elizaldi (915) 212-1167
Associate Accountant Carla Gandara (915) 212-1166