Department of Transportation El Paso It's All Good

 
 

Frequently Asked Questions

 

The City of El Paso Department of Transportation (EPDoT) on daily basis receives a number of questions from residents about a variety of topics from simple street repairs to graffiti removal to neighborhood crosswalks.

To help you find answers to questions you may have about EPDoT services we have developed this Frequently Asked Questions section. If you still can't find what you're looking for please feel free to contact us.

Bike Lanes

  • What city streets have designated bicycle lanes?
    The City of El Paso has dozens of streets with bicycle lanes. You can find streets with bicycle lanes online.
  • How can I request more bicycle lanes?
    EPDoT installs and maintains bike lanes as part of its multi-modal transportation network. There are streets are currently designated for bike lanes. Bike lanes are installed based on appropriated funds. To request to have a street considered for a bike lane, please contact us at (915) 621-6750.
  • How can I report a bike lane that needs repairs or sweeping?
    Requests for repairs or maintenance of bike lanes may be made online or by calling us at (915) 621-6750.

Median Cleanup and Landscaping

  • How do I report problems with street medians?
    If you see a damaged median or the landscaping needs repair or maintenance, you may file a service request online or by calling us at (915) 621-6750.

Signal and Sign Obstructions

  • How do I report a tree, shrub or other object that is blocking a traffic signal or street sign?
    Reports of tree limbs or shrubs blocking a traffic signal or street sign may be made online or call us at (915) 621-6750.
  • How long does it take to remove vegetation or other object obstructing a traffic signal or sign once the problem is reported?
    Service requests related to obstructions of traffic signals and signs are a priority for the El Paso Department of Transportation and are handled as soon as possible after a report is made.
  • How do I report a tree, shrub or other object in my neighborhood that is blocking the sidewalk?
    Reports of tree limbs or shrubs blocking a sidewalk should be reported to the City’s Code Compliance Division at (915) 599-6290.

 

Street Sweeping

  • How often are streets in El Paso swept?
    All city-maintained streets are swept three times per year and streets downtown are swept three times per week. To find out more about the City’s street sweeping program call the El Paso Department of Transportation at (915) 621-6750.

Street Resurfacing

  • When is my street going to be resurfaced?
    The number of streets resurfaced annually is based on funding allocated to the street resurfacing program. Funding levels are determined during the City’s budget process.
  • How can I request that my street get on the resurfacing program list?
    If you feel your neighborhood street needs to be repaved, you may make a request online or by calling us at (915) 621-6750. EPDoT determines which streets may be resurfaced based on several factors including pavement condition, funding availability and public safety.
  • How are streets selected for resurfacing?
    City streets are selected for resurfacing based on their condition. Learn more by visiting our Pavement Management Program site.
  • What streets are currently being resurfaced in El Paso?
    A complete list of current street resurfacing projects can be found on our Helpful Resources and Links site.
  • Why aren’t the worst streets in El Paso on the street resurfacing list?
    Streets are selected for resurfacing based on their condition. Streets that need more than just a new riding surface are considered candidates for the City’s street reconstruction program.

Traffic Calming Devices

  • What is traffic calming?
    Traffic calming is a way to design neighborhood streets, using physical measures, to encourage people to drive at or below the street limit. Speed humps, mini-circles and curb extensions are examples of traffic calming devices.
  • How do I report traffic concerns in my neighborhood?
    Any concern regarding traffic in your neighborhood is addressed through the Neighborhood Traffic Management Program. The overall goal of the NTMP is to reduce speeding and provide safe traffic conditions in neighborhood streets.
  • How can I get a speed hump, traffic circle or roundabout installed in my neighborhood?
    In order to get speed humps, traffic circles, roundabouts and other traffic calming devices in your neighborhood, an NTMP application must be filed with our department. The application process includes a petition needed to show support for the application from your neighborhood. NTMP projects are based on traffic studies determining if a traffic calming device is warranted and on available funding resources. Learn more by visiting our Neighborhood Traffic Management Program site or by calling the El Paso Department of Transportation at (915) 621-6750.

 

Traffic Signs

  • How do I report a missing, damaged or vandalized traffic sign?
    Missing, damaged or vandalized traffic signs can be reported online to our department or by calling us at (915) 621-6750. You can remain anonymous when filing a report.
  • How long does it take to repair a traffic sign once the problem is reported?
    Service requests related to missing or damaged traffic signs are a priority for the El Paso Department of Transportation and are handled as soon as a report is made.

 

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