City Information Center Dial 311 or (915) 541-4000 24-Hour Emergency Dial 911 All of the City Representatives provide feedback forms & current contact information, including email addresses & phone numbers throughout their web pages. 311 Center is a resource provided to help you quickly and easily find important City Department telephone numbers. Contact the County of El Paso for birth, death, marriage and divorce records, the Sheriff's Department and other respective County services. For technical assistance or questions about the City's website contact the City's Webmaster.   We have moved! Please click here to check out the full City Hall relocation details. The City Hall Building is located in downtown El Paso at 300 N. Campbell El Paso, Texas 79901. Hours of operation: Monday – Thursday, 7:00 a.m. to 6:00 p.m.